Scaneet restaurant setup and initial launch guide
Step-by-step instructions to set up your restaurant profile, business hours, operating currency, and first test order on Scaneet.
Prerequisites & Requirements
- Access to Scaneet account credentials (admin.scaneet.com)
- Basic restaurant details (business name, address, phone number)
- A modern web browser on a desktop or tablet
Overview
Welcome to Scaneet. This guide covers everything needed to configure your restaurant profile, establish business operating hours, verify your local currency (PKR), and submit your first end-to-end test order.
Step 1: Sign in to the Scaneet Admin Console
- Navigate to admin.scaneet.com from your tablet, laptop, or desktop browser.
- Enter your registered email address and password provided during onboarding.
- Upon first login, you will be prompted to verify your restaurant name, primary contact number, and city.
Step 2: Configure Restaurant Profile & Operating Hours
- In the left navigation menu, click Settings → Store Profile.
- Confirm the following information:
- Store Name: Ensure it matches your registered commercial brand.
- Currency: Ensure PKR (Rs.) is selected as the default operational currency.
- Service Types: Enable the channels you plan to operate: Dine-In, Takeaway, or Direct Delivery.
- Under Operating Hours, specify your kitchen opening and closing times for each day of the week. When your restaurant is marked closed, customers scanning QR codes will view the menu with an "Ordering Currently Closed" notice.
Step 3: Add Your First Menu Item
- Navigate to Menu Management → Categories.
- Click + Add Category (for example, Signature Burgers or BBQ Specialties).
- Switch to Items and click + New Item.
- Enter the item name, price in PKR, description, and upload a clean photo.
- Click Save & Publish.
Step 4: Run a Test Order
- Go to QR Codes in the sidebar.
- Select Table 1 and click Open Live Menu Link in a new browser tab.
- Add your test item to the cart and click Confirm Order.
- Switch back to your admin console or open Live Orders to confirm that the ticket appears immediately with sound alert and status set to New.
Troubleshooting
- Order notification sound not playing: Ensure browser tab permissions allow autoplay and sound for admin.scaneet.com.
- Menu changes not visible on mobile: Mobile devices cache menu state briefly; refresh the customer menu page to fetch the latest published catalog.
Escalation
If you encounter difficulties during initial setup, contact our support team via WhatsApp at +92 305 6302602 or email support@scaneet.com.
Still have questions about this setup?
Our Pakistan operations desk is active Monday–Saturday to assist with your onboarding.
Related Setup Guides
Menu Management: Categories, Modifiers & Pricing
Learn how to create menu categories, configure item variations, set up modifiers (add-ons, spice levels), and toggle out-of-stock items in real time.
Kitchen Display System (KDS): Setup & Station Routing
Configure your kitchen display screens, organize station routing (grill, fryer, pantry), and manage digital order tickets from receipt to fulfillment.
Staff Roles & Permissions: Manager, Cashier, Waiter
Set up granular security permissions for managers, cashiers, waitstaff, and kitchen operators to safeguard business data and prevent unauthorized refunds.